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ACCESS MANAGED SERVICES : SERVICE DESCRIPTION

DEFINITIONS

Where any defined terms used in this document are set out in the Access Standard Terms and Conditions then that definition applies. Otherwise any further terms are defined as below:

PART A. THE SERVICES

PART B. ACCESS MANAGED SERVICES: SET-UP SERVICES

PART C. ACCESS MANAGED SERVICES: SUPPORT SERVICES

PART D. Service Levels Annex

We shall use commercially reasonable endeavours to deliver the Services in accordance with the below Service Levels. All issues shall be logged with the Service Desk via the information supplied in Your welcome pack.

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