The Customer Engagement & Business Development Manager is a front-facing, multifunctional role that combines stakeholder engagement, business development & sales, customer relationship management (CRM), customer service, and communication coordination. As the Central Communication Hub, this position ensures eDective internal and external communication, business growth, customer satisfaction, and operational eDiciency across Zhost, hospitality venues, Zinga, Alby Marketplace, and Goldroom.
The Customer Engagement & Sales Manager is a multi-functional role combining stakeholder engagement, marketing, sales management, CRM, reception management, and customer service. As the Central Communication Hub, this position ensures smooth coordination, relationship management, customer satisfaction, and business growth across hospitality venues, Zinga, Alby Marketplace, and Goldroom.
The Engagement & Business Development Manager leads cross-functional integrationacross Aspire’s venues and digital platforms. This role focuses on stakeholder service,AI development, business analysis, digital system integration, and marketing growth.Working across Zinga, Alby Marketplace, Goldroom, and business operations, the rolealigns internal operations with digital tools and stakeholder-facing perfHormancestrategies.
The Engagement & Marketing Manager plays a central role in leading brand strategy,stakeholder engagement, campaign / plan creation & execution, and internal communicationsacross Aspire Group’s businesses and digital platforms. This leadership role alignsmarketing, branding, engagement, and stakeholder-facing operations across businesses, ecommerce,fintech, and streaming platforms. Operating as a cross-functional hub, the positionworks closely with teams in Australia and Thailand to deliver brand growth, marketinginnovation, and business communication strategies.
The Engagement & Media Coordinator is an entry-level support role focused on stakeholderengagement, customer service, HR support, app testing, media coordination, and digitaloperations. This position assists in executing service touchpoints, managing content andcommunication across platforms (e.g., TikTok, YouTube, Instagram), and improving digitalexperience across businesses and Aspire’s digital platforms.
The Engagement, Supply Chain & Logistics Manager plays a pivotal role in aligning Aspire’soperational strategy across both physical businesses and digital platforms. This multidisciplinaryleadership role ensures seamless integration of stakeholder engagement, supplychain and logistics management, and cross-functional project delivery. Acting as a centraloperations link, the role bridges the gap between operations, digital infrastructure, and supplychain ecosystems, driving experience excellence, cost control, and scalable growth.
The Engineering and Business Manager is responsible for engineering projects, businessoperations, facility management, SOP development and implementation, menu&productengineering, system integration, procurement, digital transformation, app testing and support,and business efficiency across AHG (ZHost), ADG (Zinga, Alby Marketplace, andGoldroom) and its multi-venue businesses, including Six Degrees, Chanya Thai, and VeniceAlbany.This role ensures effective infrastructure management, technology-driven solutions, costoptimization, workforce planning, cloud kitchen execution, and digital integration (Odoo,Zinga, Alby and Goldroom) while aligning business goals with strategic growth and ensuringfacilities and personnels across all locations operate at peak efficiency.
The Food Technologist & Business Manager is responsible for food innovation, qualitycontrol & quality assurance, procurement, sourcing, ordering, rostering, menu & productdevelopment, costing, food processing, food service, and operational streamlining acrossAspire Hospitality Group (AHG) and Aspire Digital Group (ADG). This role ensures productconsistency, supply chain efficiency, menu & product optimization, operational effectiveness,and seamless integration between business and digital platforms, including Zinga, AlbyMarketplace, and Goldroom.
