Overview

This document defines the responsibilities for both Aspire Digitel Group and the Customer in the provision of the services provided.

Services and deliverables may vary based on the specific product used. Dependant upon your busniess type you will have a payroll team or dedicated payroll executive to work with ensuring all services are delivered in a timely manner.

A single central customer representative must collate data into one single format and upload to the relevant portal where not in an integrated HR system. That contact will be the central person to deal with all queries and communications going forward on behalf of the customer.

PAYROLL SERVICE DEFINITIONS

P11D SERVICE DEFINITION

PENSION SERVICE DEFINITION

BACS ONLY PAYMENT SERVICE

** This is an additional chargeable service

EMERGENCY PAYROLL SERVICE

** This is an additional chargeable service

EMPLOYEE HELPDESK

** This is an additional chargeable service